Thank you for visiting and shopping at Durbl. Throughout the site, the terms “we”, “us” and “our” refer to Durbl. Durbl offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

Following are the terms and conditions that constitute our Shipping Policy.

DOMESTIC SHIPPING POLICY

SHIPMENT PROCESSING TIMES

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout. 

Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES

Durbl ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

SHIPMENT CONFIRMATION AND ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

INTERNATIONAL SHIPPING POLICY

We currently do not ship outside the U.S.

RETURNS POLICY

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.